Customer Engagement Intern

Experience level: Entry

Compensation: £18,000 – £22,000 per year pro rata.

Employment Type: Permanent & Full-time

Working Location: On-site – London Bermondsey

Working hours: Permanent & Full time

Visa sponsorship: Not available

The Company

Machine Medicine Technologies is facilitating the next generation of neurotherapeutics by building software for the intelligent, personalised optimisation of neuromodulation and other precision therapeutics.

Our flagship product, Kelvin, is in use at multiple deep brain stimulation (a form of neuromodulation) sites across the globe, enabling the collection of large datasets of unparalleled quality. This data is being utilised to develop a SaMD (Software as Medical Device) tool for automated clinical assessment of Parkinson’s disease. Recently, the technology was awarded Breakthrough Device Designation by the FDA.

In addition, Machine Medicine is a scientifically productive and technically ambitious entity. We have published papers in numerous high-quality, peer-reviewed journals, including Sensors, Intelligence-Based Medicine and Nature Parkinson’s Disease.

Based in central London (Bermondsey), we are growing rapidly with 35+ FTEs, and have raised over £5M in dilutive and non-dilutive funding. In addition, Machine Medicine is now generating 7-figure annual revenues through its commercial activities.

About you

• You are ambitious and capable of helping Machine Medicine to achieve
  its mission.
• You have strong communication and interpersonal skills, with the ability
  to build and develop long-term business relationships.
• You have a can-do attitude, and you ensure that the customers
  expectations are met.
• You are highly organised and can meet multiple deadlines under
  pressure.
• You are comfortable in a full-time clerical position in a virtually
  paperless environment with all documentation and records being
  managed electronically.
• You have strong computer literacy and are proficient in standard software packages (e.g. MS Word, Excel and PowerPoint).
• Previous experience in healthcare/clinical/Med-Tech or a relevant
  degree is highly desirable.
• Experience in a previous customer engagement or client-facing role is
  preferred.

List of duties and responsibilities:

• Searching for new potential customers and reaching out to them
• Engage and follow up with potential customers to close a deal.
• Build and Maintain relationships with existing customers.
• Attending local and international conferences when needed
• Acquiring feedback from existing users.
• Collect reviews and testimonials that appraise the brand image.
• Assist in ongoing marketing plans.
• Develop new strategies to approach new prospects.
• Use advanced analytics and data from CRM to boost response rates.

Qualifications

• A degree in Medical Sciences/Pharmacy/Life Sciences or a related field.

Job reference no. CEI2802